Job Description
Join our vibrant hospitality team at Sunset Plaza Hotel! We're seeking friendly, energetic individuals to deliver exceptional guest experiences in the heart of El Paso. This part-time role offers flexible schedules and the opportunity to work in a dynamic environment while building valuable customer service skills. Perfect for students, career changers, or those seeking supplemental income.
Responsibilities
- Check in/out guests efficiently using hotel management software
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to work flexible evenings/weekends
- Spanish bilingualism highly desirable
- Professional appearance and positive attitude