Job Description
Join our dynamic team at the luxurious Grand Plaza Hotel in Atlanta, GA! We're seeking energetic part-time professionals to deliver exceptional guest experiences through seamless front desk operations. Enjoy flexible shift work in a premium environment with competitive pay and career growth opportunities. Perfect for students, second-job seekers, or hospitality enthusiasts.
Responsibilities
- Efficiently check-in/check-out guests using hotel management systems
- Handle guest inquiries, requests, and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest services
- Uphold brand standards through professional appearance and communication
- Assist with reservations and room assignments
- Execute shift handover procedures with detailed notes
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with hotel software (e.g., Opera, Fidelio)
- Ability to work flexible shifts including nights/weekends
- High school diploma or equivalent required
- Basic math and cash handling abilities
- Positive attitude and teamwork mindset
- Valid Georgia driver's license (if valet duties required)