Job Description
Are you a hospitality enthusiast looking for a rewarding part-time opportunity?
Legacy Hospitality Group is currently seeking a dedicated Part-Time Front Desk Associate to join our award-winning team in Richmond, Virginia. We pride ourselves on delivering exceptional guest experiences and maintaining a welcoming environment for travelers from around the world. If you have a passion for service and a knack for problem-solving, we want to meet you.
Why Join Us?
- Flexible scheduling to fit your lifestyle.
- Competitive hourly pay and performance bonuses.
- Discounts on dining, spa services, and hotel stays.
- A supportive and inclusive work culture.
Apply today to become part of the family that sets the standard for luxury hospitality.
Responsibilities
- Greet guests warmly upon arrival and departure, ensuring a positive first and last impression.
- Manage check-in and check-out procedures efficiently using the Property Management System (PMS).
- Answer incoming phone calls and emails promptly, addressing inquiries regarding services, reservations, and local attractions.
- Handle cash transactions and process credit card payments accurately and securely.
- Assist in maintaining the cleanliness and organization of the front desk area and lobby.
- Resolve guest complaints and issues with patience and professionalism.
Qualifications
- High school diploma or equivalent required; prior hospitality experience is a plus.
- Excellent verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and hotel management software.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Must be available to work flexible hours, including weekends and holidays.
- A valid driver's license is preferred.