Job Description
Join our award-winning hospitality team at Mountain View Resorts Denver! We're seeking friendly, motivated individuals to deliver exceptional guest experiences as Part-Time Hotel Guest Agents. No prior experience required – we provide comprehensive training to launch your hospitality career in the heart of Denver's vibrant tourism scene. Enjoy flexible scheduling, competitive pay, and opportunities for advancement within our growing portfolio of luxury properties.
What We Offer:
- Comprehensive paid training program
- Flexible evening/weekend shifts
- Employee discounts on hotel stays
- Free parking and meal benefits
- Positive team culture with growth opportunities
Responsibilities
- Check-in/out guests with warm professionalism
- Manage reservations and room assignments
- Handle guest inquiries and special requests
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety
- Resolve guest issues promptly and diplomatically
- Assist with valet and concierge services as needed
Qualifications
- No experience required – open to all backgrounds
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand/walk for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and service-oriented mindset
- Valid driver's license preferred for valet roles