Job Description
Join our vibrant team at Grand Hospitality Miami and launch your career in hospitality! We're seeking enthusiastic Part-Time Guest Services Associates to deliver exceptional guest experiences at our iconic beachfront property. No prior experience required – we provide comprehensive training to help you thrive in a dynamic environment. Perfect for students, career-changers, or those seeking flexible work hours in Miami's thriving tourism scene. Enjoy competitive pay, complimentary meals, and opportunities for advancement within our luxury hotel group.
Responsibilities
- Provide warm, efficient check-in/check-out services to hotel guests
- Manage reservations and room assignments with precision
- Respond to guest inquiries via phone, email, and in-person
- Process payments and handle cash/credit card transactions
- Coordinate with housekeeping and maintenance departments
- Assist with luggage handling and guest transportation requests
- Maintain detailed records of guest preferences and feedback
Qualifications
- No prior hospitality experience required
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced setting
- Basic computer proficiency (MS Office, reservation systems)
- Flexible availability including weekends and holidays
- Positive attitude and customer service mindset
- Must be authorized to work in the United States