Job Description
Start your hospitality career with Sunshine Resorts International! We're seeking enthusiastic Part-Time Guest Services Associates to join our Orlando team. No experience needed – we provide comprehensive training! As the first point of contact for guests, you'll create memorable experiences while handling check-ins, inquiries, and special requests. Enjoy flexible schedules, competitive pay, and a dynamic work environment in the heart of Florida's tourism capital.
Our ideal candidates are friendly, detail-oriented, and passionate about customer service. If you're ready to grow with us while making guests feel welcome, apply today!
Responsibilities
- Warmly greet and assist hotel guests with check-in/check-out processes
- Respond promptly to guest inquiries and resolve service issues
- Manage reservation systems and update guest information accurately
- Coordinate with housekeeping and maintenance departments for guest requests
- Process payments and handle cash/credit card transactions securely
- Promote hotel amenities and local attractions to enhance guest experience
- Maintain clean, organized front desk area and lobby appearance
Qualifications
- No prior hotel experience required – training provided!
- High school diploma or equivalent (GED accepted)
- Exceptional customer service and communication skills
- Basic computer proficiency with willingness to learn new systems
- Ability to work flexible shifts including weekends and holidays
- Positive attitude and problem-solving aptitude
- Must be authorized to work in the United States