Job Description
Join our dynamic hospitality team as a Part-Time Hotel Shift Associate at the luxurious Grand Hotel Group in Atlanta! This role offers flexible scheduling and an opportunity to deliver exceptional guest experiences in a vibrant urban setting. Perfect for students, career changers, or those seeking supplemental income, you’ll work alongside passionate professionals committed to excellence. Enjoy competitive pay, complimentary meal benefits, and a supportive work culture that values growth and recognition.
Responsibilities
- Efficiently manage guest check-in/check-out processes using hotel management software
- Handle guest inquiries, resolve complaints, and provide personalized recommendations
- Monitor room status and coordinate with housekeeping for optimal turnover
- Safeguard guest data and maintain confidentiality of sensitive information
- Process payments, manage cash floats, and reconcile daily transactions
- Collaborate with security teams to ensure guest safety and property security
- Assist with valet services, luggage handling, and concierge duties as needed
Qualifications
- High school diploma or equivalent; hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficiency with basic computer systems and reservation software
- Strong problem-solving abilities and attention to detail
- Valid driver’s license for valet duties (if applicable)
- Ability to stand/walk for extended periods and lift up to 25 lbs