Job Description
Immediate Opportunity: Join Our Dynamic Hotel Team!
Grand Hotel Jacksonville is seeking passionate individuals to fill Front Desk Agent positions on rotating shifts. Perfect for night owls and early risers, this role offers immediate start dates for motivated candidates ready to deliver exceptional guest experiences in the heart of Florida's vibrant city. Competitive hourly rates with flexible schedules available.
Responsibilities
- Check in/out guests efficiently with warm hospitality
- Manage reservations and room assignments
- Handle billing inquiries and payment processing
- Respond to guest requests 24/7
- Maintain accurate shift logs and reports
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- High school diploma or equivalent
- Professional appearance and demeanor
- Ability to stand for extended periods
- Valid Florida driver's license (if required for errands)