Job Description
Join our award-winning hospitality team as a Front Desk Agent in vibrant Memphis! We're seeking customer-focused professionals to deliver exceptional guest experiences while enjoying weekly pay and flexible shift schedules. Located in the heart of downtown near Beale Street, our property offers dynamic work environment with growth opportunities. Weekly pay ensures financial stability, while shift work accommodates various lifestyles. Competitive hourly wage plus benefits package included.
Responsibilities
- Manage guest check-in/out processes efficiently using PMS systems
- Handle reservations, inquiries, and special requests with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest needs
- Resolve guest complaints promptly and maintain high satisfaction
- Perform nightly audits and report generation
- Uphold brand standards and safety protocols
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel management software (Opera, etc.)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- High school diploma or equivalent required
- Professional appearance and positive demeanor
- Ability to multitask in fast-paced environment