Job Description
Join our award-winning luxury hotel in the heart of Columbus! We're seeking passionate individuals to deliver exceptional guest experiences through part-time roles in our dynamic hospitality team. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in Ohio's capital city. Perfect for students, career-changers, or hospitality enthusiasts seeking supplemental income.
Responsibilities
- Provide exceptional front desk services including check-in/out, reservations, and guest inquiries
- Maintain immaculate guest room standards through detailed cleaning and sanitization protocols
- Assist with banquet setup and execution for events and conferences
- Handle guest complaints with professionalism and proactive solutions
- Collaborate with cross-functional departments to ensure seamless operations
- Adhere to all safety and hygiene standards mandated by Ohio hospitality regulations
Qualifications
- Previous hotel or customer service experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights, weekends, and holidays
- Basic computer literacy and POS system experience
- Physical stamina for extended standing and lifting up to 25 lbs
- Valid Ohio driver's license if valet driving required
- Ability to thrive in a fast-paced, high-energy environment