Job Description
Join our award-winning team at Grand Coastal Hotels, where exceptional service meets coastal elegance! We're seeking passionate individuals to fill dynamic part-time positions across our Jacksonville properties. Enjoy flexible scheduling, competitive compensation, and opportunities for advancement in a vibrant hospitality environment.
As a cornerstone of Jacksonville's tourism scene, we pride ourselves on creating unforgettable guest experiences. Whether you're starting your career or seeking supplemental income, our supportive culture values teamwork, attention to detail, and genuine hospitality.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, and housekeeping stations
- Manage check-in/check-out procedures and reservation systems
- Maintain pristine guest rooms and public areas per brand standards
- Coordinate with maintenance and F&B teams for seamless operations
- Resolve guest inquiries and concerns with professionalism
- Uphold safety protocols and emergency procedures
- Assist with special events and VIP guest handling
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and POS system knowledge
- Physical stamina for standing/walking during shifts
- Valid Florida driver's license (if driving required)
- Must pass background check and drug screening