Job Description
Join our award-winning team at Grandview Hospitality Group, where exceptional service meets Southern charm. We're seeking passionate individuals to elevate our guest experience at our flagship property in Arlington, VA. Enjoy flexible scheduling, competitive pay, and a supportive environment perfect for students, career-changers, or those seeking supplemental income.
Responsibilities
- Deliver exceptional guest service at the front desk with warm check-ins/out and personalized assistance
- Manage reservations, room assignments, and billing inquiries with precision
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest concerns promptly and professionally, ensuring satisfaction
- Maintain cleanliness and organization of public areas and lobby spaces
- Process payments and operate property management systems accurately
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer literacy and point-of-sale system knowledge
- High school diploma or equivalent required
- Valid driver's license and reliable transportation
- Ability to stand/walk for extended periods
- Positive attitude and team-oriented mindset