Job Description
Join our award-winning downtown Austin hotel and become part of a dynamic hospitality team! We're seeking passionate individuals to deliver exceptional guest experiences in the vibrant heart of the Live Music Capital. Enjoy flexible scheduling, competitive pay, and opportunities for growth in one of Texas's most exciting cities.
Why Work With Us?
- Flexible part-time hours perfect for students or professionals
- Comprehensive training and career advancement paths
- Employee discounts on hotel stays and dining
- Positive, inclusive work environment
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out processes efficiently using hotel systems
- Resolve guest inquiries and complaints promptly with professionalism
- Maintain clean, organized, and welcoming guest spaces
- Collaborate with team members to ensure seamless operations
- Adhere to all safety and hygiene protocols
- Support special events and seasonal demand periods
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and POS system knowledge
- Attention to detail and problem-solving abilities
- Must be 18+ and authorized to work in the US
- Ability to stand/walk for extended periods