Job Description
Join our award-winning team at the heart of Charlotte's vibrant hospitality scene! We're seeking passionate part-time hotel staff to deliver exceptional guest experiences in our luxury downtown property. Perfect for students, career changers, or those seeking flexible hours. Enjoy competitive pay, complimentary meals, and opportunities for advancement in a supportive environment.
Responsibilities
- Deliver personalized guest services at front desk, concierge, or housekeeping departments
- Handle check-in/check-out procedures and manage reservation systems
- Resolve guest inquiries promptly with professionalism and discretion
- Maintain pristine room standards and common areas
- Collaborate with cross-departmental teams for seamless operations
- Uphold brand standards and safety protocols
- Process payments and manage accurate financial transactions
Qualifications
- Previous hospitality or customer service experience preferred
- Ability to work flexible evenings, weekends, and holidays
- Strong communication and problem-solving skills
- Attention to detail and exceptional organizational abilities
- Valid North Carolina hospitality or food handler certification
- Proficiency in hotel management software (Opera/Micros)
- Ability to stand/walk for extended periods
- Positive attitude and team-player mentality