Job Description
Join our award-winning team at the Grand Hotel Nashville, where Southern hospitality meets modern luxury. We're seeking passionate part-time hotel staff to create unforgettable guest experiences in the heart of Music City. Whether you're a seasoned hospitality professional or eager to start your career, our supportive environment offers flexible schedules, competitive pay, and growth opportunities. Enjoy complimentary hotel stays, employee discounts, and a vibrant workplace culture in one of Nashville's premier destinations.
Responsibilities
- Efficiently manage guest check-in/check-out processes using hotel software systems
- Address guest inquiries with professionalism and local knowledge of Nashville attractions
- Maintain accurate reservation records and coordinate room assignments
- Collaborate with housekeeping and maintenance teams to ensure operational excellence
- Process payments and handle cash transactions securely
- Uphold brand standards through exceptional service and cleanliness
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving abilities
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficiency with hotel management systems (e.g., Opera, Cloudbeds)
- Valid Tennessee driver's license (if required for shuttle duties)
- Basic computer literacy and multitasking skills
- Positive attitude and commitment to guest satisfaction