Job Description
Join our award-winning Desert Sky Resorts team as a Part-Time Front Desk Agent! We're seeking energetic hospitality professionals to deliver exceptional guest experiences at our premier Tucson location. This role offers flexible scheduling and growth opportunities in the vibrant Arizona tourism industry. If you're passionate about customer service and thrive in dynamic environments, we want you on our team!
Responsibilities
- Check in/out guests efficiently using property management systems
- Handle guest inquiries, requests, and complaints with professionalism
- Process reservations, payments, and billing transactions
- Coordinate housekeeping and maintenance services
- Maintain accurate guest records and confidential information
- Upsell hotel amenities and local attractions
- Assist with valet parking and luggage services
Qualifications
- High school diploma or equivalent required
- 6+ months hospitality or customer service experience
- Proficient with hotel software (Opera, etc.) preferred
- Strong communication and problem-solving skills
- Ability to work evenings, weekends, and holidays
- Basic math and cash handling abilities
- Valid driver's license for valet duties
- Flexibility to work multiple shifts