Job Description
Join our award-winning team in the heart of Houston! We're seeking passionate individuals to deliver exceptional guest experiences at our luxury downtown hotel. Perfect for students, career changers, and hospitality enthusiasts seeking flexible schedules with competitive pay and growth opportunities.
Enjoy complimentary meals, employee discounts, and a vibrant work culture in one of America's most dynamic cities. No experience? No problem! We provide comprehensive training for motivated candidates ready to shine in the hospitality industry.
Responsibilities
- Deliver exceptional guest service through personalized interactions and problem-solving
- Manage check-in/check-out processes efficiently while maintaining accuracy
- Coordinate with housekeeping, maintenance, and food service teams
- Handle guest inquiries via phone, email, and in-person with professionalism
- Maintain immaculate front desk and common areas
- Process payments and manage cash drawer procedures
- Uphold brand standards and safety protocols at all times
Qualifications
- High school diploma or equivalent required
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Proficient in basic computer systems and POS software
- Excellent time management and multitasking abilities
- Positive attitude and teamwork-oriented mindset
- Valid Texas driver's license (if required for errands)