Job Description
Welcome to Grand Horizon Hotels & Resorts, where luxury meets personalized service. We are currently seeking passionate and dedicated individuals to join our part-time team in Los Angeles. If you thrive in a dynamic environment and enjoy delivering exceptional guest experiences, we want to meet you.
We offer competitive hourly rates, flexible scheduling options, and a chance to grow within a world-class organization. Join us and be part of a team that sets the standard for hospitality excellence.
Responsibilities
- Greet guests warmly upon arrival and ensure a smooth and professional check-in and check-out process.
- Maintain a welcoming and organized environment in the lobby, front desk, and common areas.
- Handle incoming inquiries via phone, email, and in person with professionalism and efficiency.
- Assist with special guest requests, including room service coordination and local recommendations.
- Ensure strict adherence to safety protocols, hotel standards, and security procedures at all times.
- Collaborate with housekeeping and maintenance teams to ensure the facility is ready for guests.
Qualifications
- High school diploma or equivalent required.
- Previous experience in hospitality or customer service is preferred but not mandatory for entry-level roles.
- Excellent verbal communication skills and a friendly, approachable personality.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Proficiency with basic computer systems and reservation software is a plus.
- Must be available for shift work as required.