Job Description
Join our award-winning team at Grand Hotel Jacksonville, a premier luxury destination in the heart of Florida's First Coast. We're seeking passionate individuals to deliver exceptional guest experiences through our part-time hotel staff positions. Enjoy flexible scheduling, competitive compensation, and a supportive work environment in one of Jacksonville's most vibrant hospitality settings. Perfect for students, career changers, and those seeking work-life balance.
Responsibilities
- Provide exceptional front desk service including check-ins, check-outs, and guest inquiries
- Manage reservations and room assignments using hotel management systems
- Assist with valet services and guest transportation coordination
- Handle guest complaints with professionalism and escalate when necessary
- Maintain cleanliness and organization of lobby, reception areas, and common spaces
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and manage cash handling procedures
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficiency in basic computer systems and reservation software
- High school diploma or equivalent required
- Valid driver's license for valet duties (if applicable)
- Ability to stand for extended periods and lift up to 25 lbs