Job Description
Join our award-winning team at Coastal Hospitality Group and deliver exceptional guest experiences in Jacksonville's premier waterfront hotel. We're seeking passionate individuals to contribute to our vibrant hospitality environment. Enjoy flexible scheduling, competitive pay, and opportunities for growth in a dynamic setting. If you thrive in fast-paced environments and value teamwork, apply today to become part of our family!
Responsibilities
- Provide exceptional customer service during guest check-in/check-out processes
- Manage reservations and coordinate room assignments efficiently
- Address guest inquiries and resolve concerns promptly
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and handle cash transactions accurately
- Monitor lobby areas and ensure safety protocols are followed
- Assist with luggage and transportation arrangements for guests
Qualifications
- High school diploma or equivalent required
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends/holidays
- Basic computer proficiency and reservation system knowledge
- Valid driver's license (if required for transportation duties)
- Must pass background check and drug screening