Job Description
Join our award-winning team at Grand Hotel Sacramento and deliver exceptional guest experiences! We're seeking passionate part-time hotel staff to create memorable stays for our diverse clientele. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of California's capital. Perfect for students, career shifters, or hospitality enthusiasts seeking part-time opportunities.
Responsibilities
- Efficiently manage guest check-ins/check-outs using hotel software systems
- Address guest inquiries with professionalism and local knowledge
- Coordinate housekeeping requests and maintenance reports
- Process payments and maintain accurate financial records
- Upsell hotel amenities and local attractions
- Collaborate with cross-departmental teams for seamless operations
- Maintain pristine front desk and lobby areas
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience preferred
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Proficiency with reservation software (Opera, Fidelio, etc.)
- Basic cash handling and POS system knowledge
- Valid driver's license and reliable transportation
- Ability to lift 25 lbs and stand for extended periods