Job Description
Join our award-winning team at Grand Hospitality Group in downtown Raleigh! We're seeking passionate hospitality professionals to deliver exceptional guest experiences through part-time roles in our luxury hotel. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in North Carolina's capital city. Perfect for students, career changers, or those seeking supplemental income with growth opportunities into full-time positions.
What We Offer:
- Competitive hourly rates + performance-based incentives
- Flexible shifts including evenings/weekends
- Free on-site parking and meal discounts
- Professional development programs
- Health benefits eligibility for 30+ hour/week staff
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out processes efficiently using hotel management systems
- Respond promptly to guest inquiries and resolve service issues
- Maintain pristine guest rooms and public areas per brand standards
- Coordinate with housekeeping, maintenance, and F&B departments
- Process payments and handle cash transactions accurately
- Adhere to safety protocols and emergency procedures
- Participate in pre-shift meetings and training sessions
Qualifications
- High school diploma or equivalent required
- Previous hotel/hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency and POS system knowledge
- Physical ability to stand for extended periods and lift 25 lbs
- Valid North Carolina driver's license (if driving required)
- Positive attitude and commitment to teamwork