Job Description
Join our award-winning team at Grand Hotel Raleigh and deliver exceptional hospitality experiences to our discerning guests. We're seeking passionate part-time professionals who thrive in fast-paced environments and take pride in creating memorable stays. As a key member of our hotel staff, you'll contribute to our reputation for excellence while enjoying competitive pay, flexible scheduling, and a vibrant work culture in the heart of Raleigh's thriving downtown district.
Responsibilities
- Provide exceptional guest service through check-in/out processes and personalized assistance
- Manage room reservations and front desk operations with precision
- Coordinate with housekeeping and maintenance teams to ensure seamless guest experiences
- Handle guest inquiries and resolve service issues promptly
- Assist with event setup and banquet services as needed
- Maintain accurate records and financial transactions
- Uphold brand standards and safety protocols
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Attention to detail and problem-solving abilities
- Valid NC driver's license (if driving required)
- Ability to lift 25 pounds and stand for extended periods