Job Description
Are you passionate about creating memorable guest experiences? The San Jose Grand Hotel is seeking dedicated and energetic individuals to join our dynamic team in a part-time capacity. We pride ourselves on excellence and are looking for people who embody our core values of hospitality, integrity, and teamwork.
In this role, you will play a crucial part in ensuring our guests feel welcome and comfortable during their stay. We offer competitive pay, flexible scheduling, and a supportive work environment perfect for students or those seeking a work-life balance.
Responsibilities
- Assist guests with check-in and check-out procedures efficiently and warmly.
- Maintain the cleanliness and presentation of guest rooms and public areas.
- Answer incoming calls and respond to guest inquiries promptly.
- Support the front desk with administrative tasks and reservations.
- Collaborate with housekeeping and maintenance teams to ensure property standards are met.
- Handle guest complaints or special requests with empathy and professionalism.
Qualifications
- High school diploma or equivalent required.
- Previous experience in the hospitality or customer service industry is a plus.
- Strong interpersonal and communication skills.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in basic computer applications and hotel management software.