Job Description
Are you looking for a dynamic role in the heart of the Sonoran Desert? Grand Plaza Hotel is currently seeking enthusiastic and reliable individuals to join our part-time team. We pride ourselves on providing exceptional hospitality experiences to our guests and are looking for team players who are committed to excellence.
Join a supportive environment where your contributions matter. Whether you have experience in the hospitality industry or are looking to start your career, we offer training and growth opportunities.
Responsibilities
- Greet and welcome guests with a warm, friendly demeanor upon arrival.
- Assist with check-in and check-out processes efficiently and accurately.
- Answer incoming calls and respond to guest inquiries via email or in-person promptly.
- Maintain a clean and organized front desk and common areas.
- Process payments and handle cash transactions with strict adherence to company policies.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready for occupancy.
- Upsell hotel amenities and services to enhance the guest experience.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in hospitality, customer service, or reception is preferred but not required.
- Strong communication skills, both verbal and written.
- Ability to work flexible shifts, including weekends and holidays.
- Proficiency in basic computer applications and property management systems.
- Professional appearance and a positive attitude.
- Ability to stand for extended periods and lift up to 20 lbs.