Job Description
Exciting Opportunity Awaits: Join Our Hospitality Team!
Grand Horizon Resorts is currently seeking dynamic and service-oriented individuals to join our part-time staff. Located in the vibrant heart of Orlando, we offer a fantastic opportunity to work in a fast-paced, premium environment while enjoying a flexible schedule. If you are passionate about guest satisfaction and thrive in a collaborative team setting, we want to hear from you.
Responsibilities
- Greet guests warmly and efficiently manage the check-in and check-out process.
- Provide exceptional customer service by answering inquiries regarding hotel amenities, local attractions, and dining options.
- Answer and direct phone calls promptly using a professional and polite tone.
- Maintain the cleanliness and organization of the front desk, lobby, and common areas.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready for arrival.
- Assist with administrative tasks, such as data entry and filing, with high attention to detail.
- Handle cash transactions and operate Point of Sale (POS) systems accurately.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service, hospitality, or the hotel industry is preferred but not mandatory.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible hours, including weekends, nights, and holidays.
- Basic computer proficiency and familiarity with property management systems.
- Must present a professional appearance and a positive attitude.