Job Description
Join our award-winning team at Grand Harbor Hotel in Boston! We're seeking enthusiastic individuals to kickstart their hospitality careers with no prior experience required. As a Part-Time Hotel Staff member, you'll be the face of our luxury waterfront property, delivering exceptional guest experiences while enjoying flexible scheduling and competitive pay. We provide comprehensive training to ensure your success in a dynamic, fast-paced environment. Perfect for students, career changers, or anyone seeking a rewarding part-time opportunity in Boston's vibrant hospitality scene.
Responsibilities
- Deliver outstanding guest service at the front desk and throughout the hotel
- Manage check-in/check-out procedures efficiently using hotel software
- Respond promptly to guest inquiries and resolve issues with professionalism
- Assist with concierge services, luggage handling, and valet operations
- Maintain pristine lobby and common area standards
- Collaborate with housekeeping, maintenance, and food service teams
- Adhere to all safety and security protocols
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent preferred
- Exceptional communication and interpersonal skills
- Strong customer service mindset with a positive attitude
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Flexible availability including evenings, weekends, and holidays
- Must be authorized to work in the United States