Job Description
Join our award-winning team at Grand Plaza Hotel & Resort, where exceptional service meets Southern charm! We're seeking passionate hospitality professionals to create memorable experiences for our guests in the heart of Oklahoma City. Enjoy competitive pay, flexible scheduling, and a vibrant workplace culture that values growth and teamwork. Perfect for students, career changers, or those seeking supplemental income.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out processes with precision and warmth
- Maintain pristine guest rooms and public areas to brand standards
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries, complaints, and special requests professionally
- Process payments and maintain accurate financial records
- Adhere to safety protocols and emergency procedures
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency and POS system knowledge
- Attention to detail and problem-solving abilities
- Valid driver's license (if driving shuttle service)
- Ability to stand/walk for extended periods
- High school diploma or equivalent required