Job Description
Join the vibrant hospitality scene at Grand Plaza Hotel in Philadelphia! We're seeking enthusiastic part-time professionals to deliver exceptional guest experiences in the City of Brotherly Love. Perfect for students, career changers, or anyone seeking flexible hours in a dynamic environment. Enjoy competitive pay, free parking, and opportunities for advancement in one of America's most iconic cities.
Responsibilities
- Deliver personalized guest services at front desk and concierge stations
- Manage check-in/check-out procedures with efficiency and warmth
- Handle guest inquiries and resolve service issues promptly
- Collaborate with housekeeping and maintenance teams
- Maintain accurate reservation and billing records
- Support event coordination and banquet services
- Adhere to all safety and hygiene protocols
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible evenings/weekends/holidays
- Basic computer literacy and reservation system knowledge
- Valid Pennsylvania Food Handler's Certificate (or willingness to obtain)
- Professional appearance and positive attitude
- Must be authorized to work in the United States
- Ability to stand/walk for extended periods