Job Description
Join our award-winning team at Grand Hotel San Francisco and become part of the city's premier hospitality experience. We're seeking passionate part-time hotel staff to deliver exceptional guest experiences in the heart of downtown. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in a vibrant, inclusive environment.
As a cornerstone of San Francisco's hospitality scene, we pride ourselves on creating memorable stays for international travelers and business guests alike. Our commitment to excellence has earned us consecutive TripAdvisor Certificates of Excellence.
Responsibilities
- Deliver outstanding customer service during guest check-in/check-out processes
- Assist with concierge services, reservations, and guest inquiries
- Perform routine room inspections and maintenance coordination
- Collaborate with housekeeping and food & beverage departments
- Handle guest complaints with professionalism and solution-oriented mindset
- Operate hotel management systems and POS terminals
- Maintain strict confidentiality of guest information
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends/holidays
- Basic knowledge of hotel operations systems
- Valid California work authorization
- Attention to detail and problem-solving abilities
- Professional appearance and demeanor
- Fluency in English; multilingual candidates encouraged