Job Description
Join our award-winning team at Grand Plaza Hotel in the heart of San Francisco! We're seeking passionate part-time hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and a vibrant downtown atmosphere. Perfect for students, career changers, or those seeking supplemental income. Apply today and become part of San Francisco's premier hospitality destination!
Responsibilities
- Deliver outstanding guest service through check-in/out procedures and concierge support
- Manage reservation systems and handle guest inquiries with professionalism
- Maintain immaculate public areas and guest room standards
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and manage billing transactions accurately
- Resolve guest concerns promptly and escalate complex issues to management
- Adhere to all safety protocols and brand standards
Qualifications
- Previous hotel or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Strong attention to detail and problem-solving abilities
- Basic computer literacy and POS system knowledge
- Valid California work permit and ability to pass background check
- Must be available for at least 20 hours per week