Job Description
Join our award-winning hospitality team at Grand Plaza Hotel in vibrant San Jose! We're seeking passionate part-time hotel staff to deliver exceptional guest experiences in California's tech capital. Enjoy competitive pay, flexible scheduling, and career growth opportunities in a luxury environment. Perfect for students, career-changers, or hospitality enthusiasts seeking work-life balance. Apply today to become part of our renowned service culture!
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest inquiries
- Manage room inventory and coordinate housekeeping services
- Handle guest complaints with professionalism and resolution focus
- Assist with event setup and VIP guest coordination
- Maintain immaculate public areas and facilities
- Process payments and manage cash handling procedures
- Collaborate with cross-departmental teams for seamless operations
Qualifications
- Minimum 1 year hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and POS system knowledge
- Valid California driver's license and reliable transportation
- Ability to lift 25 lbs and stand for extended periods
- Must pass background check and drug screening