Job Description
We are seeking a dedicated and detail-oriented Part-Time Night Auditor to join our award-winning hospitality team in Tampa, FL. This role offers a unique opportunity to work in a fast-paced environment with flexible shift schedules designed for students or those seeking work-life balance.
As the face of our hotel during the night shift, you will manage front desk operations, ensure guest safety, and handle check-ins and check-outs. We pride ourselves on delivering exceptional service, and we want you to be a part of our journey to redefine hospitality in the Tampa Bay area.
Responsibilities
- Manage front desk operations during night shifts, including check-ins, check-outs, and wake-up calls.
- Process nightly reports, reconcile financial transactions, and balance the register.
- Monitor hotel security systems and ensure the safety of guests and property throughout the night.
- Respond to guest inquiries via phone, email, or in-person with a focus on problem-solving and empathy.
- Maintain the cleanliness and organization of the front desk area and lobby.
Qualifications
- High school diploma or GED required; hospitality or hotel management certification is a plus.
- Previous experience in customer service, hospitality, or front desk operations is preferred.
- Strong computer proficiency with hotel management software (PMS) is required.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision during night hours.