Job Description
Lead our luxury downtown Chicago property as Senior Hotel Manager at Magnolia Hotels & Resorts. We're seeking an exceptional hospitality leader to oversee daily operations, drive guest satisfaction, and optimize revenue streams. Join our award-winning team in the heart of Chicago's vibrant River North district and shape the future of luxury hospitality.
Responsibilities
- Execute strategic hotel operations and P&L management
- Lead cross-departmental teams to deliver exceptional guest experiences
- Drive revenue growth through targeted sales and marketing initiatives
- Implement brand standards and service excellence protocols
- Oversee staff training, development, and performance management
- Manage vendor relationships and operational budgets
- Ensure compliance with health/safety regulations and brand policies
Qualifications
- 10+ years progressive hotel management experience
- Proven track record of achieving financial targets
- Expertise in luxury/premium segment operations
- Strong leadership and team development skills
- Advanced knowledge of revenue management systems
- Exceptional problem-solving and decision-making abilities
- Valid Illinois Food Service Manager certification preferred