Job Description
Are you a dedicated professional looking for a role that offers flexibility and growth?
San Jose Corporate Suites is seeking a highly motivated Shift Work Front Desk Agent to join our award-winning team. In this role, you will be the face of our brand, ensuring our clients and guests receive exceptional service 24/7.
We offer a competitive hourly wage of $18.00 - $22.00 and a comprehensive benefits package, including health insurance and paid time off. If you thrive in a fast-paced environment and enjoy working in rotating shifts, we want to hear from you.
Responsibilities
- Manage front desk operations, including check-in, check-out, and luggage handling with a focus on efficiency.
- Answer and direct phone calls and emails to the appropriate departments promptly.
- Monitor building security systems and access control to ensure a safe environment.
- Handle guest inquiries and complaints with a high degree of professionalism and empathy.
- Perform light cleaning duties to maintain a pristine lobby and common areas.
- Process payments and handle cash transactions accurately.
- Assist in coordinating maintenance requests and vendor deliveries.
Qualifications
- Previous experience in hospitality, customer service, or reception is required.
- Must be available to work rotating shifts, including evenings, weekends, and holidays.
- Strong verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and property management software.
- Must possess a valid driver's license.
- Ability to stand for extended periods and lift moderate amounts of weight.
- High school diploma or GED equivalent.