Job Description
Join our award-winning Denver boutique hotel as a Front Desk Agent! We're urgently seeking charismatic hospitality professionals to deliver exceptional guest experiences in the heart of downtown. This is a rare opportunity to advance your career in luxury hospitality with competitive pay, comprehensive benefits, and rapid growth potential. If you thrive in fast-paced environments and take pride in creating memorable moments, apply now!
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and optimize room assignments
- Handle guest inquiries and resolve issues proactively
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and service excellence protocols
- Utilize hotel management systems (Opera/PMS)
Qualifications
- 1+ years front desk or hospitality experience
- Exceptional communication and problem-solving skills
- Proficiency in hotel management software
- Ability to multitask in high-pressure situations
- Valid Colorado driver's license (if required for errands)
- Flexible availability including weekends/holidays
- Positive attitude with guest-first mindset
- Basic math and cash handling proficiency