Job Description
Join our award-winning team at Luxury Hospitality Group as a Front Desk Agent in the heart of Los Angeles! We're urgently seeking passionate individuals to deliver exceptional guest experiences at our iconic downtown location. No prior experience needed – we provide comprehensive training!
What We Offer:
- Competitive hourly pay with performance bonuses
- Free employee meals and parking
- Health benefits and 401(k) matching
- Career advancement opportunities
Be the first smile guests see and start your hospitality journey today!
Responsibilities
- Manage guest check-in/check-out procedures efficiently
- Handle reservations and room assignments accurately
- Respond to guest inquiries via phone, email, and in-person
- Process payments and manage billing transactions
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
- Resolve guest concerns with professionalism
Qualifications
- No experience required – open to career changers!
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Basic computer proficiency
- Strong attention to detail
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts (including weekends)
- Valid work authorization