Job Description
Immediate openings for energetic Front Desk Agents in New York & Florida! Join our award-winning hospitality team where your smile sets the standard for guest excellence. We offer competitive pay, flexible shift schedules, rapid career growth, and comprehensive benefits. Perfect for detail-oriented professionals who thrive in dynamic environments. Apply today and start your journey in luxury hospitality!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm professionalism
- Manage reservation systems, room assignments, and billing processes
- Coordinate with housekeeping, maintenance, and security teams
- Handle guest inquiries, complaints, and special requests promptly
- Maintain accurate records of guest interactions and transactions
- Process payments and maintain secure cash handling procedures
- Uphold brand standards through meticulous attention to detail
Qualifications
- Minimum 1 year hospitality or customer service experience
- Exceptional communication and conflict resolution skills
- Proficiency with PMS systems (e.g., Opera, RoomRoster)
- Ability to work flexible shifts (nights, weekends, holidays)
- Strong organizational and multitasking abilities
- Professional appearance and positive demeanor
- Valid driver's license (FL positions require local residency)
- High school diploma or equivalent