Job Description
Join our dynamic hospitality team as a Front Desk Agent in Dallas, TX! We're urgently seeking energetic professionals to deliver exceptional guest experiences during flexible shift work. If you thrive in fast-paced environments and excel at creating memorable first impressions, this is your opportunity to grow with us. Enjoy competitive pay, comprehensive benefits, and a supportive team culture.
Responsibilities
- Check in/out guests efficiently with attention to detail
- Manage reservations and room assignments using PMS systems
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards during all interactions
- Assist with valet services and luggage handling
Qualifications
- 1+ years front desk or hospitality experience required
- Proficiency in Opera, Fidelio, or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- High school diploma or equivalent; hospitality degree preferred
- Basic math and cash handling accuracy
- Valid Texas driver's license (for valet duties)