Job Description
Join our award-winning team as a Front Desk Agent at Grand Hospitality Group in Kansas City! We're urgently seeking passionate individuals to be the first point of contact for our guests. No experience required – we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and a supportive work environment. Perfect for career changers or recent graduates looking to break into the hospitality industry. Apply today and start your rewarding career journey with us!
Responsibilities
- Warmly greet and check-in/check-out hotel guests with exceptional professionalism
- Manage reservations using our advanced booking system
- Handle guest inquiries and resolve issues promptly
- Process payments accurately and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through consistent service excellence
- Assist with luggage and provide local area information
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (training provided)
- Exceptional customer service mindset
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable with flexible availability
- No prior experience necessary – training included!