Job Description
Join our award-winning team at Grand Plaza Hotel in vibrant downtown Kansas City! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive wages, comprehensive benefits, and career advancement opportunities in a luxury setting. Apply now and become part of Kansas City's premier hospitality destination!
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping, maintenance, and F&B teams
- Process payments and maintain accurate financial records
- Uphold brand standards and safety protocols
- Support event operations and special requests
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency and POS systems knowledge
- Valid food handler/serving certification preferred
- Ability to stand for extended periods
- Problem-solving mindset and attention to detail