Job Description
We are currently seeking dedicated and professional individuals to join our award-winning hospitality team in Kansas City, Missouri. As a premier destination for luxury and comfort, we are expanding our operations and looking for talented individuals to fill immediate openings in Front Office, Housekeeping, and Food & Beverage.
Why Apply?
- Competitive Pay: Starting at $18/hr with performance bonuses.
- Comprehensive Benefits: Medical, dental, and vision insurance for full-time employees.
- Employee Perks: Free meals, hotel discounts, and career advancement opportunities.
- Dynamic Environment: Work in a modern, high-energy setting with a supportive team.
If you are passionate about creating memorable guest experiences and want to grow your career in the hospitality industry, we want to hear from you. This is an urgent hire with immediate availability required.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival and departure.
- Manage check-in and check-out processes efficiently using the property management system (PMS).
- Handle incoming calls, manage reservations, and address guest inquiries regarding rooms, amenities, and local attractions.
- Assist in maintaining the cleanliness and order of the lobby, front desk area, and common spaces.
- Resolve guest complaints and issues promptly to ensure 100% guest satisfaction and loyalty.
- Collaborate with housekeeping and maintenance staff to ensure rooms are ready for arrivals.
- Process payments and balance daily financial transactions accurately.
Qualifications
- High school diploma or GED required; hospitality or customer service degree a plus.
- Previous experience in a hotel, resort, or luxury retail environment is preferred.
- Strong verbal communication skills and a professional, friendly attitude.
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Basic computer literacy and typing proficiency.
- Ability to stand for extended periods and lift up to 25 lbs when assisting with luggage or supplies.