Job Description
Join Our Team: Urgent Hiring in Baltimore, MD!
Baltimore Grand Hotel & Resort is looking for passionate and dedicated individuals to join our world-class hospitality team. We are currently urgently hiring for multiple positions across our hotel operations.
If you thrive in a fast-paced environment and have a passion for delivering exceptional guest experiences, we want to hear from you. This is a fantastic opportunity to advance your career in the hospitality industry with a top-rated establishment.
Benefits Include:
- Competitive hourly wage plus performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Free meals and discounted hotel stays for employees.
- Generous 401(k) retirement plan with matching.
- Flexible scheduling and career advancement opportunities.
Responsibilities
- Greet and welcome guests warmly, ensuring a positive first impression.
- Manage front desk operations, including check-ins, check-outs, and reservations.
- Ensure the cleanliness and maintenance of guest rooms and public areas.
- Handle guest inquiries and complaints with patience and professionalism.
- Collaborate with kitchen and housekeeping staff to ensure seamless operations.
- Assist in organizing hotel events and maintaining inventory of supplies.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in hospitality or customer service is preferred.
- Strong communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.
- Proficiency in Microsoft Office and hotel management software.
- Must be detail-oriented and able to work well in a team.