Job Description
Welcome to the heart of the city! Skyline Hospitality Group is currently seeking a motivated Front Desk Agent to join our dynamic team. We are looking for individuals who are eager to start a career in hospitality with no experience required and are available for shift work.
In this role, you will be the face of our establishment, ensuring every guest feels welcomed and valued from the moment they arrive. We offer comprehensive training to help you succeed and grow within our company.
Why Apply?
- Competitive hourly wage ($18 - $22).
- Flexible shift schedules to fit your lifestyle.
- Opportunities for career advancement and skill development.
- A supportive and professional work environment.
Responsibilities
- Check-in and check-out guests efficiently using our property management system.
- Greet visitors and direct them to the appropriate departments or personnel.
- Answer incoming phone calls, manage the switchboard, and take accurate messages.
- Handle guest inquiries, requests, and complaints with a focus on high-quality customer service.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Process payments and handle cash transactions with strict accuracy.
- Assist with administrative tasks, such as filing, data entry, and scheduling.
Qualifications
- No prior experience required; we provide on-the-job training.
- Strong interpersonal and communication skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Professional appearance and a friendly, outgoing personality.
- Basic computer literacy and typing skills.
- Reliability and a strong work ethic.