Job Description
Join Grand Harbor Hotels in Tampa, FL and become part of our award-winning hospitality team! We're urgently seeking passionate hotel staff to deliver exceptional guest experiences in our luxury waterfront property. With competitive pay, comprehensive benefits, and career advancement opportunities, this is your chance to thrive in a dynamic environment. Apply today and start your rewarding journey in the heart of Tampa's vibrant tourism scene!
Responsibilities
- Deliver exceptional customer service to guests across all touchpoints
- Manage check-in/check-out processes efficiently using hotel software
- Handle guest inquiries and resolve issues promptly with professionalism
- Maintain pristine cleanliness standards in guest rooms and common areas
- Coordinate with housekeeping and maintenance teams for seamless operations
- Assist with event setup and guest services for conferences and weddings
- Adhere to safety protocols and emergency procedures
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and point-of-sale system knowledge
- Valid Florida driver's license (for shuttle drivers)
- Ability to lift 25 lbs and stand for extended periods
- Customer-focused mindset with problem-solving abilities
- Must pass background check and drug screening