Job Description
Join our award-winning team at Grand Hospitality Group in Memphis, TN! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and career growth opportunities in the heart of the city's vibrant tourism district. Apply today and start your journey with us!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Handle guest inquiries and resolve issues with professionalism and empathy
- Process payments and manage cash drawer with precision
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards for cleanliness and safety protocols
- Train new staff on operational procedures
Qualifications
- 1+ years hotel or customer service experience required
- Proficiency in property management systems (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid Tennessee driver's license (if required for errands)
- High school diploma or equivalent
- Basic knowledge of Memphis attractions and local area