Job Description
Join our award-winning luxury hotel in the heart of Memphis! We're urgently seeking a dynamic Hotel Manager to lead our exceptional team and deliver unforgettable guest experiences. With competitive benefits and career growth opportunities, this is your chance to thrive in one of America's most vibrant hospitality destinations. Apply today and become part of our legacy of excellence!
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and guest services
- Develop and implement strategic initiatives to enhance guest satisfaction and revenue
- Manage staff scheduling, training, and performance evaluations
- Handle guest complaints and ensure prompt resolution of issues
- Monitor budget adherence and financial performance metrics
- Coordinate with vendors and maintain supplier relationships
- Ensure compliance with health, safety, and brand standards
Qualifications
- Bachelor's degree in Hospitality Management or related field required
- 5+ years of progressive hotel management experience
- Proven track record of exceeding revenue targets and guest satisfaction goals
- Strong leadership and team development skills
- Proficiency in property management systems (e.g., Opera, Fidelio)
- Excellent communication and problem-solving abilities
- Valid Tennessee driver's license