Job Description
Join our award-winning luxury hotel in the heart of Houston! We're urgently seeking a passionate Hotel Manager to lead our dynamic hospitality team. This critical role requires exceptional leadership skills and a commitment to delivering world-class guest experiences. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in one of America's most vibrant cities.
Responsibilities
- Oversee daily hotel operations ensuring exceptional guest service standards
- Manage staff scheduling, training, and performance evaluations
- Develop and implement strategic operational improvement plans
- Monitor financial performance and budget adherence
- Resolve guest concerns with professionalism and discretion
- Coordinate with department heads for seamless service delivery
- Ensure compliance with health and safety regulations
Qualifications
- 5+ years hotel management experience in luxury properties
- Proven track record of achieving revenue and guest satisfaction goals
- Strong knowledge of hotel operations (front desk, housekeeping, F&B)
- Excellent leadership and team development skills
- Exceptional problem-solving and decision-making abilities
- Bachelor's degree in Hospitality Management or related field
- Valid Texas Food Manager certification preferred