Job Description
Join our award-winning hospitality team in the heart of Colorado Springs! We're urgently seeking dedicated shift workers to deliver exceptional guest experiences at our luxury mountain resort. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in one of Colorado's most vibrant destinations.
Why Work With Us?
- Comprehensive benefits package including health insurance
- Employee discounts on resort services and activities
- On-site training and development programs
- Supportive team environment with advancement opportunities
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Handle reservation systems and room assignments accurately
- Respond promptly to guest inquiries and resolve issues professionally
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain cleanliness and organization of public areas
- Process cash and credit card transactions securely
- Uphold all safety and sanitation protocols
Qualifications
- Previous hotel or hospitality experience preferred
- Exceptional customer service and communication skills
- Ability to work flexible shifts including nights/weekends/holidays
- Basic computer literacy and POS system knowledge
- Strong organizational and multitasking abilities
- High school diploma or equivalent required
- Must be able to stand for extended periods