Job Description
Join Boston's premier hospitality team! Grand Hospitality Group seeks energetic individuals to deliver exceptional guest experiences. No prior experience needed – we provide comprehensive training to launch your career in luxury hotels. Enjoy competitive pay, flexible scheduling, and growth opportunities in one of America's most vibrant cities. Our supportive environment welcomes career changers and newcomers alike.
Responsibilities
- Provide exceptional customer service to hotel guests during check-in/out
- Assist with room assignments, reservations, and guest inquiries
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and presentation
- Respond promptly to guest requests and concerns
- Participate in daily team briefings and training sessions
- Maintain accurate guest records and billing information
Qualifications
- No experience required - training provided
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Positive attitude and customer-focused mindset
- Basic computer literacy
- High school diploma or equivalent
- Ability to stand/walk for extended periods
- Team player with problem-solving abilities